Shipping & Policies
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Privacy policy
Privacy Policy for MaureenMaiPhotoArt
Last Updated: February 17, 2024
At MaureenMaiPhotoArt, your privacy is important to us. We are committed to protecting your personal information and being transparent about the information we collect, use, and share. This Privacy Policy describes how we handle personal data in compliance with the General Data Protection Regulation (GDPR) when you visit our Etsy store or engage in any transactions with us.
1. Information we collect
To fulfill your orders, we collect the following personal information:
• Name
• Shipping address
• Email address
• Payment details
• Product preferences and order details
• Occasionally your phone number for delivery
2. How we use your information
We use your personal information for the following purposes:
• To process and fulfill your orders
• To communicate with you about your orders and answer any questions you may have
• To provide you with updates and promotional materials (with your consent)
• To comply with legal obligations and resolve disputes
• For delivery purposes
3. Sharing your information
We share your personal information with Etsy as necessary to provide our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use. We may also share your information with third-party service providers (such as shipping companies) to fulfill your orders.
We will not sell, rent, or otherwise disclose your personal information to third parties for marketing purposes without your explicit consent.
4. Data retention
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We may be required to retain some of your information to comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Generally, we keep your data for the following periods:
• Order records: 7 years (as required by tax law)
• Conversations and messages: 2 years
5. Your rights
Under the GDPR, you have various rights regarding your personal information, such as:
• Access: You may request a copy of the personal information we hold about you.
• Rectification: You may ask us to correct any inaccurate or incomplete information about you.
• Erasure: You may ask us to delete your personal information, subject to certain limitations.
• Restriction: You may ask us to restrict the processing of your personal information.
• Objection: You may object to our processing of your personal information.
• Data portability: You may ask us to provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at orders.maureenmai@gmail.com. We will respond to your request within one month, as required by the GDPR.
6. Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Etsy store and updating the "Last Updated" date at the top of this document. You are advised to review this Privacy Policy periodically for any changes.
7. Contact us
If you have any questions or concerns about this Privacy Policy, please contact us at: orders.maureenmai@gmail.com.
By using our Etsy store, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.